{"id":2019,"date":"2020-05-11T02:18:19","date_gmt":"2020-05-11T02:18:19","guid":{"rendered":"https:\/\/tasmanianimpressions.com.au\/?page_id=2019"},"modified":"2020-05-14T04:12:37","modified_gmt":"2020-05-14T04:12:37","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/tasmanianimpressions.com.au\/?page_id=2019","title":{"rendered":"Returns Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2019\" class=\"elementor elementor-2019\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f101a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f101a4\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f687a1b\" data-id=\"f687a1b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7f40ad elementor-widget elementor-widget-heading\" data-id=\"f7f40ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0a69af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f0a69af\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a92a6b5\" data-id=\"a92a6b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7bda564 elementor-widget elementor-widget-text-editor\" data-id=\"7bda564\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>General Note about Returns<\/strong><\/p><p>You need to provide proof of purchase to make a claim and we reserve the right to decline an exchange or refund where a fault is caused by misuse or neglect.<\/p><ul><li><strong>Faulty Goods Returns<\/strong><\/li><\/ul><p style=\"padding-left: 40px;\">If you believe you have purchased a faulty product, please provide proof of purchase to receive a refund or replacement product.\u00a0Proof of purchase may be your PayPal receipt, PayPal statement or any other form of evidence.<\/p><p style=\"padding-left: 40px;\">We reserve the right to decline an exchange or refund where any product fault is caused by misuse or neglect.<\/p><p style=\"padding-left: 40px;\">You will be required to return the item to us, and we will provide a replacement or refund as mutually agreed and subject to availability of a suitable replacement product or credit the cost of the item and the original cost of delivery to you if applicable.<\/p><ul><li><strong>\u00a0<\/strong><strong style=\"font-size: 16px;\">Change of Mind Returns \u2013 30 Days<\/strong><\/li><\/ul><p style=\"padding-left: 40px;\">If you change your mind about your purchase, we will be pleased to offer you an exchange provided that:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>you return the item within 30 days of purchase;<\/li><li>you produce a satisfactory proof of purchase (being your PayPal receipt, PayPal statement or other suitable proof of purchase,); and<\/li><li>the item is in a in a re-saleable condition, including its original packaging (if any), is unused and as sold.<\/li><\/ul><\/li><\/ul><p style=\"padding-left: 40px;\">You may choose to exchange with a product of equal value, lesser value or increased value, under the following arrangements:<\/p><ol><li style=\"list-style-type: none;\"><ol><li>If you choose to exchange the item with a product of the same value. You will only be required to pay the cost of delivery of the replacement product to yourself.<\/li><li>If you choose to exchange the item with a product of a lesser value, you may select an additional product to make up the difference. You will be required to pay the cost of delivery of the replacement product to yourself.<\/li><li>You may choose to exchange the item with a product of an increased value. You will be required to pay the difference between the increased value and the original product value, plus the cost of delivery of the replacement product to yourself.<\/li><\/ol><\/li><\/ol><p style=\"padding-left: 40px;\">Information collected from you at the time of the return will only be used for the purpose of verifying and processing the return which includes your name, postal address, phone number and email address.\u00a0 We will not record your licence number or date of birth.<\/p><p style=\"padding-left: 40px;\">If you are unable to provide a satisfactory proof of purchase we may, at our discretion, provide you with an exchange to the current value of the item.<\/p><p><strong>\u00a0<\/strong><strong>How to return your purchase<\/strong><\/p><p>If you wish to return a product, please <span style=\"text-decoration: underline;\"><span style=\"color: #00ff00;\"><a style=\"color: #00ff00; text-decoration: underline;\" href=\"https:\/\/tasmanianimpressions.com.au\/?page_id=12\">Contact Us<\/a><\/span><\/span> by email and outline the reason for the return.\u00a0 We will advise details of our address for returns and confirmation of information required.<\/p><p>Refunds can only be paid in the same tender as the original purchase or refunded to the account used to pay for the item in the case of a 30-day business account holder.\u00a0 Where a PayPal or Credit Card attached to an original purchase cannot be produced, the refund will be provided in the form of an exchange.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns Policies General Note about Returns You need to provide proof of purchase to make a claim and we reserve the right to decline an exchange or refund where a fault is caused by misuse or neglect. Faulty Goods Returns If you believe you have purchased a faulty product, please provide proof of purchase to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2019","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns Policies - Tasmanian Impressions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tasmanianimpressions.com.au\/?page_id=2019\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policies - Tasmanian Impressions\" \/>\n<meta property=\"og:description\" content=\"Returns Policies General Note about Returns You need to provide proof of purchase to make a claim and we reserve the right to decline an exchange or refund where a fault is caused by misuse or neglect. 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